Privacy Policy
Last updated: 12 November 2026.
This notice describes the personal information involved when you visit lockedup.co.za or email Locked Up South Africa. The site publishes information about gambling regulation in South Africa. It has no user accounts, betting facilities or payment checkout.
Contact for privacy requests
Send access, correction, deletion or objection requests to recordroom@lockedup.co.za. Include enough detail to identify the communication concerned. We may ask for reasonable proof of identity before disclosing or changing personal information.
Information we receive
- Email: If you choose to send a message, the recipient mailbox receives your email address, any name you provide, the message and any attachments.
- Website requests: The hosting provider may record an IP address, browser information, requested pages and access times in server logs needed to deliver and secure the site.
The contact form prepares an email draft in your browser. It does not submit the form to a website database. The message is sent only when you confirm it in your email application.
Why information is processed
Contact details and message content are used to respond to correspondence, handle corrections and privacy requests, and keep a record of exchanges where reasonably necessary. Server logs may be used for site delivery, security and fault diagnosis. Processing is limited to grounds permitted by the Protection of Personal Information Act 4 of 2013 (POPIA).
Service providers and transfers
Hosting and email providers may process information on behalf of the site operator. Information may also be disclosed where required by law. If a provider handles personal information outside South Africa, transfers must meet the requirements of section 72 of POPIA. We do not sell contact messages or use them for gambling marketing.
Retention and security
Messages and logs should be kept only for a period reasonably needed for the stated purposes or a legal obligation, then deleted or de-identified. The exact log period depends on the hosting provider's settings. Reasonable safeguards are used for information under the operator's control, but no internet transmission can be guaranteed risk free.
Cookies and external sites
The published pages do not include advertising pixels or analytics scripts. They use local fonts and other local design assets. Following an external link takes you to a separate website with its own privacy practices.
Your rights
Under POPIA, you may request confirmation that your personal information is held, seek access to it, request correction or deletion where applicable, and object to certain processing. These rights are subject to the conditions and exceptions in the Act. You may also lodge a complaint with the Information Regulator.
Changes to this notice
Material changes will be posted on this page with a new update date. Changes do not remove rights granted by POPIA.